Privacy Policy
Last updated: April 2026
1. Introduction
Numerix d.o.o. ("Numerix", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website (numerix.hr), how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Croatian law.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, you can reach us at info@numerix.hr.
2. Data Controller
The data controller responsible for your personal data is:
3. What Data We Collect
We may collect the following categories of personal data:
Information you provide directly:
- Name and email address when you submit a contact or consultation form
- Company name and job title if included in your enquiry
- Any other information you voluntarily include in your message
Information collected automatically (with your consent):
- Pages visited and navigation paths on our website
- Browser type, operating system, and device category
- Approximate geographic location (country/city level)
- Referral source (how you found our website)
- Session duration and engagement metrics
Automatic data collection only takes place after you have given your explicit consent via our cookie banner. No analytics cookies are set before consent.
4. How We Use Your Data
We use your personal data for the following purposes:
- Responding to enquiries and consultation requests you send us
- Understanding how our website is used so we can improve it (analytics, only with consent)
- Complying with legal obligations under Croatian and EU law
- Protecting the security and integrity of our website
We do not use your data for automated decision-making or profiling, and we do not sell, rent, or share your personal data with third parties for their own marketing purposes.
5. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR Article 6:
- Consent (Art. 6(1)(a)) — for analytics cookies and any optional data collection
- Legitimate interests (Art. 6(1)(f)) — for handling enquiries you initiate and website security
- Legal obligation (Art. 6(1)(c)) — where processing is required by law
6. Cookies and Analytics
Our website uses Google Analytics 4 (GA4) to collect anonymised usage statistics. GA4 is only loaded after you give explicit consent via our cookie banner. We operate under Google's Consent Mode v2, which means analytics are blocked by default until consent is granted.
If you decline cookies, no analytics data is collected and no tracking cookies are placed on your device. You can change your cookie preference at any time by clearing your browser's local storage or cookies.
7. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy:
- Enquiry and contact form data: up to 2 years from last contact
- Analytics data (Google Analytics): 14 months (Google's default retention)
- Cookie consent records: 12 months
8. Data Transfers
Some of our service providers (including Google for analytics) may process data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your data.
9. Your Rights Under GDPR
As a data subject, you have the following rights, which you can exercise by contacting us at info@numerix.hr:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete data
- Right to erasure — ask us to delete your personal data ("right to be forgotten")
- Right to restriction — ask us to limit how we process your data
- Right to data portability — receive your data in a machine-readable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — withdraw analytics consent at any time without affecting prior processing
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr if you believe your data protection rights have been violated.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
12. Contact
For any questions or requests regarding this Privacy Policy or your personal data, please contact us at: info@numerix.hr